Last Updated: January 13, 2021
DailySteals is an eCommerce website that provides discounted products from different suppliers. It was launched in 2009 by Matt Wiener after being inspired by the wholesale electronics business he owned in 2006.
When you get to their website, all you should expect are discounted insanely low prices goods that makes you think, Is Daily Steals legit?
So in this article we’re going to cover:
- Is Daily Steals Legit?
- Pros And Cons of Daily Steals
- Daily Steals Customer Support
- Quality of Products on Daily Steals
- Is Daily Steals Safe to Order From?
- Where Do the Products on Daily Steals Come From?
- Where is Daily Steals Located?
- How Long Does Daily Steals Take to Ship?
- Daily Steals Return Policy
- Is Personal Data Safe on Daily Steals?
Let’s dive right in.
Is Daily Steals Legit?
Daily Steals is a legitimate daily deals e-commerce marketplace. Despite having discounted goods, the most common issues with Daily Steals are the quality of the products they sell, but you get what you pay for, and delivering issues. Also, their customer support is not reliable.
Although it’s a legit platform, that doesn’t mean there aren’t any knockoffs.
There are so many problems with Daily Steals, and it’s not BBB accredited as well, which further disparages its trust-base.
Keep reading, we will discuss all the problems with Daily Steals, but first, let’s discuss.
Pros And Cons of Daily Steals
Pros of Daily Steals
- They have insanely low prices.
- They have a wide range of products on their website especially electronics and their accessories.
Cons of Daily steals
- Poor customer support.
- Take a lot of time to deliver products.
- They have a poor refund policy. Many people have complained about not being refunded when they either didn’t receive what they ordered for or receiving something different from what they ordered
- Sometime they don’t deliver your goods. A good number of people have testified not receiving their orders.
- The quality of products on this website is not as advertised.
- Sometime they send wrong items.
Now it’s time to know how’s the customer support of Daily Steals in detail.
Daily Steals Customer Support
One of the things people complain mostly about Daily Steals is their customer support. They’ve a poor customer support and many people are not happy with their customer support.
The major complaint is getting delayed feedback and giving excuses especially when someone has delayed receiving a product they ordered from their website.
However, there are still a few people that have appreciated their services and recommend them to other people. Some of their worst scores in most of the reviews are under customer support.
So clearly, Daily Steals may have products at discounted prices, but they need to do a lot of work as far as their customer support is concerned.
Quality of Products on Daily Steals
Another question you may probably be asking yourself is whether the discounted goods on this platform are of good quality.
Again, there are mixed reactions as far as the quality of their goods is concerned. Many people have complained about receiving goods that do not match the description they saw on the website.
There were also a good number of people that complained about the condition of goods from Daily Steals. Some goods that are advertised as new are actually refurbished or already used.
As you can see, according to BBB many people file a complaint against Daily Steals’s products and delivery issues.
Despite the many complaints about getting the wrong products and poor-quality ones, there are still a few people who were able to get exactly what they ordered.
Those who like this website are the people that received the exact products they ordered and the fact that their prices are insanely low.
All in all, the majority of people are not happy with either the quality, exactness or the condition of the products they ordered from the site.
Is Daily Steals Safe to Order From?
This website is not a safe one to order from. Several people have complained about either not receiving the products or receiving something different from what they ordered.
Our recommendation if you want to use this site is to order for small things that don’t cost a lot. They have amazing discounts but the risk is not worth the try for expensive products.
Where Do the Products on Daily Steals Comes From?
Daily steals sources their products from brands that are looking at offloading inventory. In most cases when a business is trying to empty their stores, they normally sell their products at a relatively smaller price compared to the normal market price.
So, these are the products that Daily steals posts on their online store.
The fact that the products on Daily Steals’ website are from businesses that are emptying their stores, they normally contain some damaged ones and those that were returned by buyers who weren’t satisfied.
This is one of the major reasons why products at Daily Steals are not of the best quality and condition.
Where is Daily Steals Located?
The headquarters of DailySteals is located in New York City, USA. They also have offices in the East Coast and Northern US. The company currently hires about 50 employees that mainly consist of software developers and those doing administrative tasks.
How Long Does Daily Steals Take to Ship?
Daily steals claims that they ship within 48 hours to 10 days after placing your order. However, based on my personal experience and research, their average order deliver time is up to 3 months to be shipped to the customers.
Some actually say they have never received the products they ordered over 3 months back.
So, their shipping time is not as they say on their website. If you want to order goods from this site, you should be ready to wait for at least 1 month before receiving the products.
The biggest problem that this site faces is some of the products they publish on their store are at times not in their inventory. So, they have to depend on the supplier’s urgency to beat the shipping deadlines.
This is why their shipping times are too long which in the end has frustrated so many customers. Waiting for a month or three is not something many people are read to do.
Daily Steals Return Policy
On their website, DailySteals claims that customers can return the goods within 30 days after they are purchased. After 30 days, anything purchased from DailySteals can not be returned.
However, it’s not true.
Their return policy sucks, many people have complained about not being given feedback from customer support whenever they inquired about returning the goods.
Is Personal Data Safe on Daily Steals?
Some of these third-party platforms include Google Analytics, Shopify, law enforcement agencies, etc.
Collecting this information is totally safe and this information is collected by almost all the websites because it helps the website owner to serve you better.
However, there have been complaints of fraud activities reported about Daily Steals.
Several people have complained about money being illegally deducted from their credit cards by fraudsters that are suspected to be associated with Daily Steals.
The legitimacy of this information may not be easily proved but it is something you need to think about before using this website.
Some people also complained about hidden charges being cut from their credit cards.
After breaking it down for you, I hope you are now able to know whether Daily Steals is a trustworthy shopping site or not.
One of the things you should have realized is that Daily Steals doesn’t normally offer what they promise. It won’t make sense for you to order something that is at 80% discount and not receive in the end.
The other red flags about this site include their poor customer support and delivering products with different specifications from those published on their store.
Lots of people complained about either receiving a wrong order or receiving something that is not the condition they say it is in.
The scariest thing from all the complaints is not receiving the products ordered. A good number of people may not mind their ordered being delayed because of the big discounts they offer.
However not receiving the products at all is something that makes Daily Steals look like a scam.
That said, the website has been around for over 10 years and several people have ordered products and actually received them.
So, if you are the type of person who loves discounts, you can give this website a try but with caution. I recommend you not to order products that cost the money you can’t afford to lose.
You should also not use a credit card that has a big balance on it to avoid being charged the hidden charges that many people have complained about.