Last Updated: September 24, 2020
Gamivo deals with the selling and buying of game CD keys and offering heavily discounted activation keys.
Since you get game CDKeys at a very cheap rate, you’d be right to be suspicious and thinking whether is Gamivo legit and safe or is it a scam marketplace that is out there to take your money?
In this article, you’ll know completely whether it’s a legitimate, safe, trustworthy marketplace and should you buy from Gamivo or not and much more details.
Here’s what we’re going to cover in this article:
- How Does Gamivo Work?
- Is Gamivo Legit?
- Is Gamivo Safe?
- Gamivo Customer Support
- Pros and Cons of Gamivo
- Why Are Game Keys on Gamivo So Cheap?
- What If I Buy Through Gamivo and the Key Doesn’t Work?
- Gamivo Refund Policy
- Is Personal Data Safe on Gamivo?
- Tips for Buying Safely on Gamivo
- Gamivo Alternatives
- Gamivo FAQs
- Final Thoughts
Before answering the main question, first let’s talk about how does it work (skip this section if you already know).
How Does Gamivo Work?
Gamivo is a digital marketplace which brings the buyers and sellers of game CD keys together. It is an online platform that facilitates the buying and selling of digital game keys.
People often confuse Gamivo to be an online store. Please be clear. It does not sell it’s own products rather it’s a marketplace like eBay.
It has third parties; verified game merchants that sell game keys to you online via different platforms.
For each game, you can see the platform it is supported by, the sellers (offers) and the price range in front of it.
Wondering how to pay and get the keys?
After choosing the seller, you buy the game key and pay via your paypal account, credit card or other available options and get an instant delivery.
Since it’s a digital code, it only takes a couple of minutes. You get the game activation code in email, which can be activated on the platforms specified for that game i.e Steam, iTunes.
However in case of any problem, you can contact the Gamivo customer care with your order details. They will check for the issue with your game seller and get back to you.
Gamivo claims to have a prompt response to order queries. They offer refunds in case of any faulty codes. However, it’s not a simple process. We’ll dig deeper in the coming sections.
Is Gamivo Legit?
Gamivo is definitely a legit marketplace to buy CD keys at cheap rates and those keys actually work. However, sometime you may receive faulty keys from the seller and the refund isn’t always successful.
Gamivo’s verification process is observed to be very strict and tight. It involves submitting your original documents and pictures. While it may be a lot of legwork, it is for the legitimacy and safety of the forum.
Since it’s a legit marketplace that doesn’t mean it is a completely safe platform. Let’s talk about it.
Is Gamivo Safe?
Gamivo is mostly safe but you need to be careful while shopping here. It has verified sellers and buyers, so you won’t be scammed. However, you can be at loss if you receive faulty keys as the refund isn’t always successful.
A small fraction of the internet is stormed by furious customers who couldn’t get refunds and those who had to get themselves verified.
Gamivo follows strict rules to filter out scammers. It verifies both buyers and sellers, asks for photos and documents which may cause pain to some. But this is what makes it a safe forum for you and me, can’t deny that.
Also, it is absolutely safe with regard to your data. Gamivo has a ‘Data Protection’ feature which protects customer transactions and other personal data on the site. Keep reading, it’s discussed in detail further in the article.
All in all, Gamivo is seen to be mostly safe and has positive reviews over the internet. The negative ones target its extensive refund and verification policies as discussed.
Gamivo Customer Support
Gamivo claims to have very efficient customer service, but it’s not true for everyone.
There is an added feature called the “CPP: Customer Protection Program” for their premium users. It promises priority assistance and other benefits to these customers.
So one needs to pay extra and get a premium subscription for decent customer support? Not fair!
As for regular customers, they also have options. However, the process isn’t always hasty. Customers can refer to these given categories or to the popular problems; the FAQs listed, for their queries.
The Customer Hub and Customer Support ticker on the website 24/7 allows you to inquire about your order instantly. However, connecting to a representative is not always successful and prompt as they promise it to be.
The major reason for delays in support service is that it involves third-party buyers, we believe.
The internet is flooded with complaints about Gamivo’s customer support. They take too long to convey your problem to the merchants. Oftentimes the merchants aren’t willing to mend the problem and you suffer consequently.
If Gamvo considers you a scam for buying in bulk, it takes too long to prove yourself as an actual customer. We think it’s a hassle to provide them with pictures and documents to make a purchase, and to send screenshots to get a refund.
Pros and Cons of Gamivo
Every digital marketplace comes with its pros and cons, so does Gamivo. Let’s weigh these for you to have an instant outlook on the store, so you can easily make up your mind.
We’ve made things easier and simpler for you.
Pros of Gamivo
- Easily access: Their site is easily accessible and not very technical in use.
- Variety: It has a variety of games in-stored for you from a number of different sellers.
- Low Prices: You can compare prices from the sellers and choose the cheapest.
- Live offers and Coupons: They have many ongoing discount coupons at all times.
- Instant Delivery: Delivery in a few minutes as it is a digital service.
- Verification of buyers and sellers: This keeps the forum free of scammers.
- Data Protection: All transactions are monitored, verified & analyzed for your protection.
- Customer Protection Program : It provide many features for their premium users
- Payment Options: Gamivo has a number of payment options you can choose from i.e.
Cons of Gamivo
- Crowded Site: We found their site to have too many offers and ad.s. It can confuse users.
- Auto-Subscription: It auto-subscribes one to their smart subscription (need to cancel).
- Customer Support: Not always prompt and helpful.
- Verification Process: Takes times for sellers to verify themselves as a genuine seller. Need to submit documents, pictures, and screenshots.
- Refund Policy: Their refunds almost never get through, as they involve contacting different sellers.
Why Are Game Keys on Gamivo So Cheap?
Gamivo has game keys at the lowest rates for you, this is what makes it special. But, how is that you may ask? Let’s find out.
It’s due to the difference in game key prices in different regions, they say. They bulk buy from countries with cheaper rates and sell them at good offers to users. There is no packaging or shipping charges as it is a digital store which further cuts down extra costs.
Gamivo brings all credible game sellers under one roof. There are multiple sellers for each game, you can compare their prices and buy the one you can afford.
What If I Buy Through Gamivo and the Key Doesn’t Work?
Well, this is where Gamivo may disappoint you.
Gamivo is observed to have an unsteady customer support in this regard. If you receive a faulty key, you have to complain and they take a while to respond back.
The delay is because they convey complaints to the third-party.
Oftentimes sellers do not cooperate, do not acknowledge the fault and aren’t willing to make a refund.
In this case, you have to bear the loss. They seldom do grant Product replacements or refunds, but mostly only to their CPP participants.
But we suggest you keep writing to them. And sit tight, they may get back to you. Fingers crossed.
Gamivo Refund Policy
Gamivo is again manipulative here. They only offer refunds to their users who have purchased the Customer Protection Program. You have to participate in this program while buying your product, for an additional cost. Bummer!
Under this program, you will get a replacement product if your key was faulty or different from the given description, and if a replacement key cannot be given, you get a refund.
Here’s what Gamivo mentioned in their terms and conditions page about refunding.
How’s Their Refund Policy?
As per their policy, they offer a 14 day Refund under this program, only if your complaint is legit and verified by the sellers.
Well, it almost never happens. There are many unhappy customers who provided multiple screenshots to verify their complaint but no luck. Because as discussed, mostly the sellers don’t comply and accept their fault.
We are personally not satisfied with their Returns and Refunds, and generally their Customer Support. These cashbacks are almost never successful. You would be lucky if they are!
Is Personal Data Safe on Gamivo?
On Gamivo, your personal data is absolutely safe. Gamivo claims that they monitors all your transactions, verifies and analyses them.
Their Buyer and seller verification system is pretty tight and leaves no room for any frauds that can be a threat to your personal data. It is an effort to provide them with documents to get verified, but it’s all in good faith.
Also, there are no complaints about any breach of customer’s privacy on Gamivo, ever. Sigh, what a relief!
Tips for Buying Safely on Gamivo
We believe that if game keys are purchased carefully on Gamivo, it can be a real treat. If you know the DO’s and DON’Ts of purchasing here, you are all set.
Here are our tips for you to have a pleasant game-shopping experience on Gamivo.
1. Check Seller Reviews Before Buying
Know this for a fact, that here at Gamivo you are dealing with different merchants. Gamivo doesn’t directly sell to you, so know your seller. Check the rating and reviews to make sure he is well-reputed.
2. Read Product Descriptions
To be sure what you would be getting, you need to thoroughly read the game descriptions. Make sure you know which platform to activate the game code at
3. Cancel Auto-Subscriptions
Gamivo often automatically subscribes you to it’s SMART subscription and rest. So, before purchasing a game make sure you cancel these unwanted subscriptions.
If you continue unknowingly, you have to bear the charges. And well, getting a refund is a tiring task.
4. Strive for That Refund
Sometimes you receive a defective key; doesn’t activate or it expires. Whatever the case, reach out to the customer support immediately.
Provide them with whatever they need; screenshots, photographs. Write reviews. It can be time and energy-consuming. BUT DO NOT GET LAZY!
You cannot give up, sit back and see your money go in vain. You have to make the efforts to get it back. Voice your problem. Go, strive for your cashback.
You should know, Gamivo is not the only digital game key store on the block. There are other highly reputable sites, all operating in different ways. You can have a look and see for yourself which one appeals to you the most.
Gamivo still has not impressed you? No worries! Here are other good alternatives for you.
CDKeys is the most well-rated site for buying and selling your keys. It has a rating of 4.5 / 5 on TrustPlot which is more than Gamivo and all other alternative game key stores. Their full money back guarantee feature makes it stand out amongst the rest.
G2A is another top digital game keys website with a 4 / 5 rating. It verifies all it’s sellers which makes it a safe place for you to shop. It also provides an instant delivery and the site is easily accessible. It will make a good alternative, we believe.
Steam is seen to be the most popular one with 125 million active users. It is not just a marketplace but a digital distribution channel too.
It’s products are relatively pricey but users love it’s matchmaking service; connects them to people whom they can play online games with.
Well, we hope you have clarity in mind now as to whether Gamivo is legit or not.
Here’s our final verdict; Yes! Gamivo appears to be legit. It is a safe space for buyers and sellers to connect. Getting your game keys in minutes? What a titibit for all you gamers.
But like all online markets, Gamivo has its drawbacks too. We’ve found its Customer Support Service and Refund/Return Policy to be highly substandard. This is the arena where Gamivo disappoints!
However, don’t lose hope just yet. The good news is that these risks and cons can be avoided. Follow our tips to have a trouble-free shopping experience.
Let’s be more mindful of the highlighted issues while making a purchase and tadaa!
It’s a go-ahead from us. You should totally buy on Gamivo, but buy carefully.
Where does Gamivo get their keys?
Gamivo gets their keys from different sellers on the forum, from various regions across the world.
Who owns Gamivo?
Gamivo is owned by Mateusz Śmieżewski and co.
Where is Gamivo located?
Gamivo is located in Sliema, Malta.